Easy IVR

IVR and Voice Broadcasting
Ivr outsourcing EasyIVR is the voice broadcasting and interactive voice response (IVR) service division of Database Systems Corp. (DSC). Since 1978, DSC has been providing information products and services for the telecommunications industry including call center software and services.

  IVR Hosting Service
  DSC provides complete IVR hosting and IVR outsourcing at our secure data center. Using our award winning IVR software, we can provide your organization with a highly customized and affordable phone service. Because our experienced staff has developed hundreds of unique applications, there is virtually no answering service application that we cannot perform.
  Voice Broadcasting Service
  Voice broadcasting is becoming one of the most efficient and economical means of communications today. Our voice broadcast service calls numbers from a computer managed list and plays a pre-recorded message to the call recipient or answering machine. Our call center can place one call or millions of calls. We offer the most comprehensive and flexible programs in the market today including computer initiated dialing using our XML push technology. Large bulk dialing can be performed using our mass calling service. 

Contact DSC today for a FREE analysis and quote and to learn more about our voice broadcasting and IVR services.
Custom IVR and Voice Broadcasting Systems
ivr system
IVR Systems
Database Systems Corp. provides the PACER digital phone system which includes our award winning IVR software. This system employs industry standard Intel / Dialogic components and can perform simultaneous inbound call answering and outbound voice broadcasting calling campaigns. Starting with a single T1 board, this system starts with 24 lines and can grow to thousands of lines using our networked systems approach.

DSC also provides an economical and expandable analog phone system that can perform both IVR and voice broadcasting. Starting with a minimum of 4 lines, our voice broadcast and IVR system can be totally customized by our professional staff or we can provide you with our comprehensive IVR software development kit. Your interactive voice response applications can be easily ported to our PACER digital phone system when your call volume requires a larger system.

Complete Voice Message Broadcast Features
IVR hosting
IVR Management Reports

  * Broadcast messages to "live" individuals
  * Leave different messages on answering machines
  * Voice broadcast with Do Not Call checks
  * Hearing impaired TDD / TTY phone device support
  * Comprehensive IVR Management Reporting
  * Automated computer generated phone calls
  * Single call broadcast with XML Push
  * Customized touch phone responses
  * ACD systems (auto attendant) features
  * Database access for telephone services
  * Text To speech and data conversion
  * Email notification of call results
  * Remote database access with XML Pull
  * Call transfer to live agents with intelligent call routing
  * Remote call transfer through dial out
  * Multiple IVR hosting centers
  * Timeout features and call control options
  * Touch phone response control for both parties
  * Bulk message blast with low flat rates
  * Complete online reporting and call management
  * Automatic opt out feature through call identification
  * Professional voice over talent for on hold message voice overs

Register Online For Voice Broadcasting Service
voice broadcast registration
Online Registration
DSC now provides an online signup for non-profit and commercial organizations wishing to use our voice broadcasting services. Use this form to obtain a quotation and pricing information about our services with no obligation until you fax or mail your signed agreement.

For non-profit organizations, our setup fees are waived and the basic monthly fees are reduced if you use this convenient method of registration.

To register online, click on the the online registration image or button on the right.

DSC has prepared an online demonstration of our voice broadcasting outsourcing service. To view this demo, please visit our Voice Broadcast demonstration.


Call Reassurance Program (CARE)
call reassuranceOne of the more important applications that we provide is our Call Reassurance (CARE!) program. Our CARE! phone system can automatically call households checking on residents to ensure they are OK. Many communities refer to this service as an RUOK or Telephone Reassurance program. To view a directory of telephone reassurance providers, please visit our Telephone Reassurance web site.

Our telephone reassurance program is intelligent because it can be programmed to call a resident any number of times and any specified time of day. If there is no answer to this call or if the individual does not press the appropriate phone key acknowledging they are OK, our program will automatically call one or more family members or a monitoring center letting them know there is a potential problem.
What We Provide
voice message broadcast system

  * Interactive Voice Response Systems (IVRS)
  * IVR Outsourcing / 800 Toll Free Phone Services
  * Bulk Calling Campaigns for Millions of calls
  * XML Push Technology and Phone Messages
  * Voice Broadcasting Dialing Projects
  * Voice Mail Broadcasting Campaigns
  * Customer Business Phone Service
  * Outbound Telemarketing Services
  * IVR Application Software Toolkit
  * Campaign Development and Design
  * Online Voice Broadcast Administration
  * Toll Free Number Service Implementation
  * Voice Broadcast Hosting Services
  * Custom Voice Mail Broadcasting Reports
  * Call Center Outsourcing / Telephone Services
  * Text To Speech Software Conversion
  * Complete Voice Mail Services
  * "Press Through" Response To Your Agents
  * Message On Hold Messages with Voice Overs
  * . Database Voice Message Software Integration
  * Quality Transcription Services
  * IVR Maintenance Solution
  * Professional Voice Recordings for Phone Services


Call Center Services

  * Bulk voice blast / message blast service
  * Invoice Payment
  * IVR Management Reports
  * Bulk Calls and Lead Generation
  * Customer Satisfaction Surveys
  * Political Advertising
  * Inbound Telemarketing Services
  * Appointment Reminders
  * Voice Message Telephone Services
  * Outbound Call Center Outsourcing
  * Product Ordering and Fulfillment
  * Interactive Voice Response Service
  * Hearing impaired TDD / TTY devices
  * Inventory Services
  * Flexible Voice Mail Service
  * 800 Calling Card Services

 

  * Voice Mail Software
  * Open IVR Solutions
  * Employee Testing/Studies
  * Customer Surveys & Loyalty Programs
  * Telephone Answering Services
  * Account Status Telephone Services
  * Locator Services
  * Shipment Tracking
  * Payroll and Business Phone Service
  * Call Reminders
  * 800 Toll Free Service
  * Outbound Telemarketing Services
  * Claims Reporting by Telephone Service
  * Emergency Notification
  * Business Voice Mail Services
  * Voice Messaging Service

Contact Database Systems Corp. Today
Contact Database today for a FREE analysis and quote and to learn more about our call center services.

EasyIVR is a leading provider of interactive voice response systems (IVRS) plus voice broadcasting services. These toll free business phone services are provided at our multiple call center locations.

To obtain additional information about our call center products and services including our predictive dialer systems, CRM software and computer telephony integration CTI solutions, visit our Call Center Solutions page.